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Privacy Policy
This Privacy Policy is designed to provide services to users who care about their personal identity information. Please read our Privacy Policy carefully to understand how we collect, use, protect or otherwise process your Personally Identity Information via our website.
When do we collect information?
When a user registers, orders, responds to a survey or subscribes to a newsletter on our website, we will save user personal information such as your name, email address, postal address, contact number and other details. In addition, we use different contact methods to collect other information from users, such as online support, live chat sessions, face-to-face communication, etc., to improve the quality of our services and provide you with a better shopping experience in the future.
How do we use the information?
After saving the user information, we will use this information for the following purposes:
(1) User identification；
(2) User consultation and follow-up；
(3) Product ratings and reviews；
(4) Update points, promotions activities, sweepstakes competitions, news announcements etc.;
How do we protect information?
Users are our most valuable asset. Therefore, we will implement the following security measures to protect your personal information.
(1) Sitelock Security – we regularly detect malware, repair vulnerabilities to prevent the various types of attacks, and maintain the security of our website.
(2) SSL (Secure Sockets Layer) – All personal information, electronic transactions, and other sensitive data you provide to encrypt through SSL technology. In addition, only those with special access rights to this system can access it so you can use our website safely.
How do we use cookies?
Our website uses cookies technology to simplify and enhance the user experience. Cookies are small files that a site or its service provider transmits to the computer hard disk through a web browser so that the site or service provider system can recognize your browser and capture and remember some information. You can choose to have your computer remind you before sending cookies, or you can choose to turn off all cookies. You can do this through browser (such as Internet Explorer) settings. Each browser is slightly different; please check the browser Help menu for the correct way to modify cookies. If users disable cookies in their browsers, some more powerful website features may be turned off, and some services may not function properly. However, you can still place an order by phone. In addition, we also use encryption security measures in cookies to ensure that user information is not illegally stolen and misappropriated by third parties.
Third-party links
We may provide links to third-party vendors (such as Google) on our website and ensure the validity and legitimacy of our external links. However, we have no control over externally linked websites, so we cannot assume any responsibility or obligation for these externally linked websites. Nonetheless, we are committed to protecting the integrity of our website and welcome any feedback on the website.
We use Google AdSense ads on our website. Google acts as a third-party supplier and uses cookies to place ads on our sites. Google uses the DART cookies to serve ads to users based on previous visits to our website and other websites. Users can access Google’s privacy policy and choose not to use the DART cookies. Users can use the Google page to set up favourite ads or choose to exit the page, or permanently disable Google Analytics.
We implemented the following：
(1) Google AdSense Remarketing Report；
(2) The number of times the ad was displayed；
(3) User interaction data；
(4) Population statistics and interests；
(5) Other advertising service features related to the website.
Does our site allow third-party behavioural tracking?
We do not allow third-party behavioural tracking.
How does our site handle not track signals?
We respect non-tracking signals and do not track and embed cookies or use advertising when the Do Not Track (DNT) browser mechanism is in place.
Anti-Spam
To be by Anti-Spam law, we agree to the following:
(1) NOT use false or misleading subjects or email addresses;
(2) Identify the message as an advertisement in a reasonable manner;
(3) Monitor compliance with third-party email marketing services;
(4) Provide the actual address of our business/website/headquarters;
(5) Quickly opt-out/unsubscribe requests.
Complaint
If you have any complaints about the privacy policy, please do not hesitate to contact us.
